Learn about remote Interviews

A remote interview is a quick and easy video call where we chat about your experience with a brand. We like to keep things light and fun! To you, it will feel just like a regular video call, but in the background, our software will be capturing high-quality audio and video directly from the source. Our producers will kick things off by making sure everything looks and sounds great, and then we’ll dive into a few questions based on our research about the brand.

What you'll need:

A computer, tablet, or phone with a webcam.

A quiet, well lit place to do the interview.

Download Google Chrome or Microsoft Edge Browser

How to join a remote interview

Our process is wildly simple.

1. Schedule your interview

A brand has sent you an invite to participate in a remote interview. Just click the link to schedule your remote interview on a day/time that works best for you.

2. Join your interview

You'll get a reminder when it's time to join your scheduled interview. You don't need to create an account or sign in credentials to join.
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To join:
1. Make sure you have Google Chrome or Microsoft Edge installed.
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2. Use Chrome or Edge browser to open the link in your calendar invite (riverside url)
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3. Enter your name and select if you're wearing headphones or not.
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4. That's it! Our producers will be there

FAQ

Having trouble?

You're seeing an empty screen when you join.

Some government employees or people working with high security have software that blocks the recording of our interview software. If you're having this issue we suggest using a personal device without such

Its asking me to create an account and sign in

If you're using a mobile device, depending on the version you may need to create an account to sign in. We suggest using a computer, but if your current device is your only option please follow the prompts to create an account (it's free and you don't need to enter any payment info).

How do I contact support?

If you're still having trouble, feel free to email the roorad contact listed in the event details. We can quickly guide you through the process.

For general questions, contact: hello@roorad.com

A brand has invited you to participate in a remote interview.

Learn about remote Interviews

Before you join, you'll need:

What you'll need:

How to join a remote interview

1. Schedule your interview

2. Join your interview

Having trouble?

You're seeing an empty screen when you join.

Its asking me to create an account and sign in

How do I contact support?

A brand has invited you to participate in a remote interview.

Learn about remote Interviews

Before you join, you'll need:

What you'll need:

How to join a remote interview

1. Schedule your interview

2. Join your interview

Having trouble?

You're seeing an empty screen when you join.

Its asking me to create an account and sign in

How do I contact support?

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